Canton Office: 45 Dan Road suite Canton, MA 02021 USA
Boston Office: 90 Canal St 4th floor, Boston, MA 02114, USA
Business Hours: Available 24/7
Do I need to provide my Credit card details during reservation?
Yes. Credit card number is needed to confirm and secure your reservation. You will only be charged on the day of the service. As for the final charge, we will confirm the extra services such as parking fees, toll rates, extra stop or waiting time and early or late fees first before making additional charges.
How do I create an account?
You use this link to create an account.
When should I make my reservation?
We suggest clients make reservations at least 24 hours in advance to secure your service. However, if you already created an account on our website, we can accommodate your online reservation as long as you book online for at least 5 hours before the booking time. To reserve a fleet on the last minute, please contact us at (insert contact number). We will check if any of our vehicles and chauffeurs are available and ready to accommodate you.
What to do if I can't find my chauffeur at the airport?
Call us at (insert contact number), and a dispatcher should be able to assist you. Never leave the airport without contacting us first. If you leave without letting us know you failed to locate your chauffeur, you will still have to pay for the service in full.
Can you provide car seats for children?
Yes. For those traveling with children, we can provide booster seats or car seats. Please do contact us for the fee. You will be the one to set the car seat or boost seat in the vehicle.
Do you charge airport transfers per person?
No. We only charge airport transfers per trip.
What types of credit cards can I use?
We accept all major credit cards (Mastercard, Visa, American Express, Discover)
Can I make a reservation online?
Yes! Booking a limo service at Boston Car Service 857 online is easy! Simply use this link and fill up the necessary details.
My flight is delayed. What do I do now?
We track all flights for delays and cancellation and automatically update your reservation if your arrival time changes. However, if, in case of flight information changes, do give us a call so we can update our system.
What to do if I lost any personal belonging in your vehicle?
We are not liable for any lost or damaged items in our vehicle.
Can I smoke or drink alcohol inside the vehicle?
Smoking is not allowed in the vehicle. As for drinking alcohol, we do not permit alcohol on day trips, and if a minor is present. We reserve the right to terminate service or refuse service if a passenger exhibits intoxication or gross misconduct.
Do you have extra charges for extra waiting time during airport arrival?
Yes. We offer free waiting for both domestic and international arrivals. For domestic arrivals, our free waiting time is 45 minutes right after your flight landed. As for international arrivals, it will be 60 minutes after your flight landed. We will only charge you extra waiting time if our chauffeur waited more than the free waiting time.
What is the cancellation policy?
You will be charged for the full price for canceling reservations within 3 hours your scheduled pick up time.